# Logs and Diagnostics

When you report a problem, support usually needs three things:

1. The **Version** and **Build** from **Settings › About**.
2. The time it happened.
3. The logs.

## Find the logs

Open **Settings › General › Develop** (**Developer Info**). It shows:

- the app folders and log files — **Copy** the path, **Open** it, or **Reveal in Finder/Explorer**;
- the environment;
- the status of the last start.

Logs are kept on your computer and old ones are removed automatically.