Gateway: Outside Messages

The Gateway lets an extension bring messages from an outside channel — for example a website chat — into Cowork, and send the AI's reply back to that channel.

When to use it

When messages from an outside channel, such as a website chat, should be answered by the AI in Cowork.

How to use it

It is off by default. Only you can switch it on, in Settings › Gateway:

Setting	What it does
Gateway switch, and one switch per channel	Turn message handling on or off.
Kill / Kill all	Stop everything at once. Lift the kill to resume.
Persona and rules	Who the AI is in this channel, and what it may and may not say.
Model	The model that answers this channel.
File access	Which folder the AI may read for this channel.
Trial	Show you each reply for confirmation before it is sent.
Recent audit	The last 200 records of what came in and went out.

The Gateway needs an extension that provides the channel (see Extensions).