Solve Problems with AI

When something does not work or you are not sure how to do it, an AI can usually get you to the answer faster than reading page by page. There are three ways, from quickest to most thorough.

Ask Cowork

Cowork has a built-in Manual skill that knows the app.

In any chat, ask "How do I…?", for example "How do I add a scheduled task?"
Or type /manual, or /manual and a topic: /manual skills
To jump to a setting, type /menu to list the Settings tabs, or /menu and a tab name to open it

Hand these docs to any AI

Every page of this guide can go to an AI assistant along with your question: Cowork's own chat, or any other.

One page: click Copy page at the top of a page and paste it into the chat with your question
The whole guide: give the AI docs.micromeet.ai/llms.txt (a list of every page) or docs.micromeet.ai/llms-full.txt (every page in one file)

A question that gets a useful answer says what you tried, what you expected and what happened:

text

I'm using Micromeet Cowork 0.1.41 on Windows 11. Using the guide below,
help me fix this.

What I did: asked the AI to open our order system and export this week's
orders.
What I expected: a CSV in my workspace.
What happened: it stopped and said it needed me to sign in, even though I am
signed in in the tab.

[paste the page, or the llms-full.txt link]

Let the AI look at the logs

Cowork keeps logs on your computer. An AI can read them and explain what went wrong.

Open Settings › General › Develop and click Reveal in Finder (or Explorer) next to the log files.
Attach the latest log file to a chat.
Ask: "Something went wrong at about 14:20. Read this log and tell me what failed and what I can do about it."

See Logs and Diagnostics.

When you contact support

If the AI cannot solve it, contact Micromeet support with:

the Version and Build from Settings › About
the time it happened
what you did, what you expected and what happened
the log files

Next steps

Find a Fix by Symptom Common problems and what to do
Logs and Diagnostics Where the logs are and what support needs

Solve Problems with AI ​

Ask Cowork ​

Hand these docs to any AI ​

Let the AI look at the logs ​