Logs and Diagnostics
When you report a problem, support usually needs three things:
- The Version and Build from Settings › About.
- The time it happened.
- The logs.
Find the logs
Open Settings › General › Develop (Developer Info). It shows:
- the app folders and log files — Copy the path, Open it, or Reveal in Finder/Explorer;
- the environment;
- the status of the last start.
Logs are kept on your computer and old ones are removed automatically.