Network and Proxy

Cowork follows your computer's proxy settings. If a proxy is on in the system, Cowork uses it; if it is off, Cowork connects directly. There is nothing to set in Cowork.

If something does not load

• Check that the internet works in another browser.
• If you use a proxy or VPN app, check it is running, or turn it off fully.
• In the chat, messages sent while offline wait and go out by themselves when the connection is back (see Offline Queue and Retries).
• If the Care Workspace tab stays empty, right-click the tab › Reload.